Foxywave Heatless Hair CurlerQuestions & Answers
How to Use
Should I use my curler on wet or dry hair?
We want you to have the best curls possible! That is why we suggest using it when your hair when it is damp or 90% dry.
If you are using it on hair that is too wet the curls will be frizzy and your hair might be wet when you remove the curler.
We suggest using a wet brush or spray bottle to dampen your hair.
When is it best for me to use my FOXYWAVE curler?
We suggest using your FOXYWAVE curler kit right before you go to bed. All you have to do is apply your curler on top of your head, sleep and wake up ready with stunning curls!
You can also use it any time during the day as long as you have damp hair (90% dry for best results) and leave it in for 2-5 hours.
Is the FOXYWAVE curler comfortable to sleep in?
YES! The FOXYWAVE curler was designed with comfort in mind. We only use the softest and highest quality cotton-floss filling and satin material. We purposely avoided using a foam core or any other fillings that are harder to sleep on. Our curlers are perfect for side sleepers!
Can I achieve different curl styles?
Yes you can! Some days we are feeling bold and voluminous curls, and others we are in the mood for soft waves - the good news is FOXYWAVE will do both.
For tighter curls: wrap smaller sections tightly
For loose curls: wrap larger sections more spaced out and leave the curler on for 2-3 hours.
Can I use this on short hair?
Yes - but hair should be at least chin to shoulder length!
We made sure that the FOXYWAVE curling kit would give all hair lengths gorgeous curls. The curlers are 40” long from end-to end.
Should I prime or prep my hair before applying the curler?
suggest using the FOXYWAVE curler on clean hair that is damp (90% dry).
If you want to add extra moisture and shine, we suggest applying high quality hair oil towards the ends of your hair. Applying hair oils right before you put on your curler will lock in moisture and give you a shiny, smooth look when you remove your curler.
If you want some extra hold, we suggest using a salon grade hairspray to keep those curls in place!
How fast will I receive my order?
We get as excited as you when we see your order come in! Our team works hard to get you your FOXYWAVE curling kit as soon as possible.
All orders will ship within 1-2 business days
The actual transit time will vary on your chosen shipping method and customs inspection (shipping outside of the US).
Do you offer worldwide shipping?
ABSOLUTELY YES! We want to see your heatless, bouncy, gorgeous curls from all around the globe.
Do you offer FREE shipping?
We offer free shipping on all orders $30+ in the USA.
What is your return policy?
We are happy to offer a refund/exchange for any unwanted item returned to us within 30 days of receipt. Please contact our customer care team at firstname.lastname@example.org within 14 days of receipt of your order and we will be more than happy to arrange this for you!
Please be aware that to be eligible for a refund/exchange on unwanted items they must be unopened, unused and in a re-saleable condition with all hygiene tamper-resistant seals and packaging intact. This does not affect your statutory rights.
Your refund will be credited to the original payment method within 3 working days of receipt of your return. You will receive an email notifying you of your refund being processed. Please note that funds can take up to 5 working days to appear in your account.
Please ensure you retain proof of postage for your return as any item returned to us is your responsibility until it reaches our warehouse. We therefore advise that you send your item back to us using a tracked delivery service that insures you for the value of the goods.
We can not be held responsible for orders delivered to an incorrectly entered address or a temporary address from which you are no longer able to receive parcels, and you will not be eligible for a refund in this scenario.
I’ve just placed an order. Where is my confirmation email?
Please allow up to 2 hours for your confirmation email to be received in your email inbox. We recommend checking your Junk/Spam mailbox as well. If you do not receive a confirmation email, please email us at email@example.com
What is the diameter of the curler?
The diameter/barrel of the curler is 1”
Can I wash my FOXYWAVE curler?
Yes! Hand wash in cold water. Air dry ONLY! Do not wring your curler out because this can damage the seams.